7bd7's Privacy Policy
The security of your personal information is our top priority. This policy explains how 7bd7 collects, stores, and uses your data.
This Privacy Policy ("Policy") applies to all users of the 7bd7 platform. It provides a detailed description of our commitment and practices regarding the protection of information for users in Bangladesh. By registering or using an account on 7bd7, you are considered to have accepted the terms of this Policy.
1 Definitions & Scope of Application
In this Policy, "personal information" refers to any information that can directly or indirectly identify a specific individual — such as name, mobile number, email address, transaction details, and account-related information.
"Platform" refers collectively to the 7bd7 website, mobile application, and all related digital services. This Policy applies equally to all registered users and guest visitors of the 7bd7 platform.
7bd7 reserves the right to amend this Policy. Registered users will be notified in a timely manner of any significant changes.
2 Information We Collect
7bd7 collects various categories of information as described below. Each piece of information is collected for a specific purpose and is not used beyond that purpose.
2.1 — Identity Information
At the time of account registration, we collect your full name, date of birth, email address, and mobile number. This information is used to verify your account and ensure secure access.
2.2 — Financial Transaction Information
Information related to the payment methods required for deposits and withdrawals is collected. 7bd7 currently processes transactions through Bangladesh's mobile financial services — namely bKash, Nagad, and Rocket. Records of transactions carried out through these services are stored securely in our system.
2.3 — Usage & Technical Information
Certain information is collected automatically while using the platform, including:
- IP address and device type
- Browser name and version
- Duration of time spent on the platform and pages visited
- Game session and betting activity logs
- Data collected through cookies and local storage
2.4 — Communication Information
When you contact our customer support team via live chat or email, records of those conversations are retained for the purpose of improving service quality and managing security.
3 Purpose of Data Collection
7bd7 collects and processes personal information for the following specific purposes:
- Account management: Handling registration, login verification, and ensuring account security.
- Financial transactions: Properly managing deposits, withdrawals, and bonus distribution.
- Security & fraud prevention: Taking necessary steps to prevent unauthorized access, fraudulent activity, and money laundering.
- Age verification: The platform operates exclusively for users aged 21 and above; ensuring minors are prevented from gaining access.
- Service improvement: Reviewing user experience to improve the platform's quality and performance.
- Customer support: Providing appropriate resolution to your questions or issues.
- Legal compliance: Maintaining records necessary to comply with applicable laws and regulations.
4 Data Protection & Security
7bd7 has adopted industry-standard technical measures to ensure the security of your personal information. Our key security measures:
SSL encryption: All data transmission on the platform is secured through SSL (Secure Sockets Layer) encryption, which fully prevents third-party access during the exchange of information.
- Encrypted data storage: All sensitive information stored in our system is kept in encrypted format.
- Access controls: Only authorized personnel are permitted to access specific data.
- Firewall & intrusion detection: Our servers are protected by advanced firewalls and cyber-attack detection systems.
- Regular security reviews: Our security infrastructure is regularly tested and updated.
- Two-factor authentication: A two-layer verification system is in place to protect accounts.
Nevertheless, it is not possible to guarantee complete security for data transmitted over the internet. 7bd7 ensures the highest level of technical protection, but users must also take responsibility for keeping their account passwords and login credentials secure.
5 Data Sharing & Third Parties
7bd7 never sells or rents your personal information. However, limited information may be shared with trusted parties in specific circumstances:
5.1 — Service Provider Partners
Payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and game software suppliers receive necessary information. These third parties operate under strict confidentiality agreements and may use data only for the purpose of providing specific services.
5.2 — Legal Obligations
Information may be disclosed under court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such cases, we will provide only the minimum information required.
5.3 — Business Transfers
In the event of a corporate merger or acquisition, user information may be transferred. Users will be given advance notice in such cases.
6 Cookie Policy
7bd7 uses cookies and similar tracking technologies to improve platform functionality and personalize the user experience. Types of cookies:
- Essential cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to monitor and improve platform usage.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the full functionality of the platform.
7 Data Retention Period
7bd7 retains your personal information only for as long as necessary. Generally:
- Information for active accounts is retained until the account is closed.
- Financial transaction records are retained for the period specified by legal obligations.
- Some information may be retained even after an account is closed to meet legal and regulatory requirements.
- In cases of fraud or dispute resolution, relevant information may be retained for an extended period.
Once the required retention period has passed, personal information is securely deleted or anonymized.
8 User Rights
As a user of the 7bd7 platform, you have the following rights:
8.1 — Right of Access
You may request a copy of the information we hold about you at any time.
8.2 — Right to Rectification
You have the right to request correction if any of your information is inaccurate or incomplete.
8.3 — Right to Erasure
In certain circumstances, you may request that your information be deleted. However, it may not be possible to delete information retained due to legal obligations or legitimate business purposes.
8.4 — Right to Object to Processing
You have the right to object to the use of your information for direct marketing purposes.
8.5 — Right to Data Portability
In certain cases, you have the right to request your information in a structured and readable format.
If you wish to exercise any of the above rights, please contact us. We generally respond within a reasonable time of receiving the request.
9 Protection of Children & Minors
7bd7 strictly operates as a platform for users aged 21 and above only. Information from minors is not knowingly collected.
If a minor has registered by mistake and this comes to our attention, that account will be closed immediately and the associated information will be deleted.
Parents and guardians are requested to maintain appropriate supervision of their children's internet use.
10 Mobile Financial Services & Payment Data
7bd7 processes transactions through the most widely used mobile payment methods in Bangladesh. Transactions conducted through bKash, Nagad, and Rocket are also subject to the respective payment providers' own privacy policies. We are not responsible for the data management practices of those services.
Payment card details or full account numbers are not stored in our system. Transaction references and amounts are recorded for audit and dispute resolution purposes.
11 Policy Changes & Updates
7bd7 may update this Privacy Policy from time to time in light of changes to its business environment, technology, or legal requirements. In the event of significant changes:
- Registered users will be notified by email.
- A clear notice of the changes will be displayed on the platform.
- The "Last updated" date at the top of the page will be changed.
Continued use of the platform after a policy change will be considered acceptance of the new policy.
12 Contact
If you have any questions, comments, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Email: [email protected]
Live chat: Available 24/7 — support is provided in both Bengali and English
We aim to respond to your message as quickly as possible. Identity verification may be required for data-related requests.